Mayo Clinic Chief Information Officer: 'Privacy, ethics and safety are at the forefront of Mayo Clinic's work with generative AI and large language models'

Health Care
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Cris Ross is the Chief Information Officer at Mayo Clinic. | https://www.linkedin.com/in/cris-ross-mayo-clinic

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Mayo Clinic, a renowned healthcare organization, is among the first to participate in Microsoft's 365 Copilot Early Access Program. Mayo Clinic's Chief Information Officer, Cris Ross, emphasizes the importance of privacy, ethics, and safety in their utilization of generative AI and large language models. The goal is to leverage AI-powered technology to advance healthcare transformation and prioritize patient care excellence.

The Microsoft 365 Copilot program combines large language models (LLMs) with user data in Microsoft Graph and Microsoft 365 apps. This program works seamlessly alongside users in everyday applications such as Word, Excel, PowerPoint, Outlook, Teams, and more. It stands out by integrating the context and intelligence of the web, an individual's work data, and their real-time activities on their PC, ultimately delivering improved assistance.

Generative AI holds the promise of supporting Mayo Clinic's healthcare transformation objectives. By automating tasks such as form completion for medical professionals, it can alleviate the administrative burdens that currently consume their time and detract from patient care. Mayo Clinic is at the forefront of adopting Copilot tools, leveraging them across Microsoft applications like Outlook, Word, and Excel. This allows them to harness the synergy of Large Language Models (LLMs) and Microsoft 365 app data, including calendars, emails, chats, documents, and meeting transcripts, to enhance productivity and efficiency.

Colette Stallbaumer, General Manager of Microsoft 365, highlights how Microsoft 365 Copilot can revolutionize work in various industries. It enables individuals to concentrate on essential tasks and advance their organizations. Stallbaumer specifically mentions supporting customers like Mayo Clinic in achieving their objectives. As part of the Early Access Program, hundreds of Mayo Clinic clinical staff, doctors, and healthcare workers will have access to Microsoft 365 Copilot.

Mayo Clinic's partnership with Microsoft in the 365 Copilot Early Access Program signifies their commitment to staying at the forefront of technological advancements in healthcare. By prioritizing privacy, ethics, and safety, Mayo Clinic aims to enhance patient care and lead the transformation of the healthcare industry.

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